GENERAL STUDIO POLICIES

 

  • All clients are responsible for disclosing health and medical conditions to studio staff (trainers, therapists, instructors) that includes but not limited to injuries, allergies, medications, or other medical information that may be pertinent to when receiving services or participating in training or classes at our studio. If clients choose to withhold pertinent medical information from studio staff, Verde and Verde staff will not be held liable for any reactions or injuries that are sustained.

  • All clients under the age of 18 will need a minor consent form signed by a legal parent and/or guardian prior to receiving services at VERDE.

 

MASSAGE APPOINTMENTS + CANCELLATIONS

 

  • Massage appointments must be scheduled in advance. Massage appointments can be scheduled same day, and can be scheduled so in person, by phone, by text, through our website, or via the VERDE smartphone mobile app.

  • We require a minimum 24 hour cancellation notice for all massage appointments. Any massage cancelled within less than 24 hours notice will result full charge of that appointment or use of the associated pricing option.

  • No-showing any scheduled massage appointment will result full charge of that appointment or the associated pricing option will be deducted from the clients account or the credit card on file will be charged for the full cost of the session.

  • All persons under the age of 13 must have a legal parent and/or guardian present while the service is taking place.  Failure to have a legal parent and/or guardian present will result in refusal of service, and client will still be responsible for the cost of the session time reserved.

 

PERSONAL TRAINING APPOINTMENTS + CANCELLATIONS

 

  • Personal training appointments must be scheduled in advance, and paid in full prior to first training session date.

  • Personal training packages that are purchased in a 3 month contract are granted 2 complimentary reschedules each month. Complimentary reschedules to not accrue or roll-over.

  • We require a minimum 12 hour cancellation/reschedule notice for all personal training appointments. Any appointment that is cancelled within less than 12 hour window is not valid for reschedule, and will result full charge of that appointment or use of the associated pricing option.

  • Repeated tardiness to personal training sessions will be assessed by staff and trainer, and may result in loss of reserved training appointment day/time once the training package is fulfilled.

 

CLASS RESERVATIONS + CANCELLATION POLICIES 

 

  • We require advanced reservations for all classes. Clients can sign-in to classes via the website, the mobile app or in-studio. 

  • Waitlists are available for classes, and automatically updates as spots become available. When you sign up for the waitlist, you are held to the same class cancellation policies. 

  • Any no-show to any scheduled appointments will result full charge of that appointment or the associated pricing option will be deducted from the clients account or the credit card on file will be charged for the full cost of the session.

  • Minimum age requirement for non-youth YOGA classes is 14. Minimum age requirement for non-youth FIT training classes is 17. 

MEMBERSHIP + AUTO-PAY POLICIES

  • All payments dates are either the 1st or the 15th of each month, and we will charge the card on file automatically on these dates for the cost of your membership or auto-pay.

  • We require in 30 days in Studio notice to cancel any month to month memberships or auto-pays. 

  • Studio specific cancellation form must be completed to be considered notice of cancellation.

  • Clients may put their membership or auto-pay on hold for free for up to 2 months per year.  The payments automatically resume after the 2 month period ends, unless client contacts the studio and cancels the membership with enough notice to waive any further charges.

VERDE ORGANIC BODY

13293 NEWCASTLE COMMONS DRIVE, NEWCASTLE WA, 98059

INFO@VERDEORGANICBODY.COM | CALL OR TEXT 425.577.7875

*LIMITED TIME OFFER PROMOTION. RESTRICTIONS APPLY. CONTACT STUDIO FOR DETAILS